Partners Terms & Conditions
1. Partnership Agreement
- By registering with Rahlti, partners agree to honor the discounts and benefits promised to Rahlti cardholders.
- Partners remain fully responsible for the quality and delivery of their services and products.
2. Discount Structure
- Partners commit to offering agreed discounts (percentage or fixed value) to all active cardholders.
- Discounts apply only on eligible services/products as pre-approved by the partner and Rahlti.
- Partners may set exclusions (holidays, special packages, certain items), provided these
are clearly communicated to Rahlti and published on the platform.
3. Visibility & Promotion
- Partner businesses will be listed on Rahlti’s website/app as participating venues.
- Rahlti reserves the right to use partner logos, photos, and content strictly for promotional purposes of the program.
4. Partner Obligations
- Ensure that staff are trained and informed about Rahlti card acceptance.
- Guarantee that cardholders receive the same quality of service as regular paying customers.
- Notify Rahlti at least 30 days in advance of any major changes to their participation terms.
5. Duration & Termination
- Partnership agreements are valid for 12 months, renewable annually.
- Either party may terminate with 60 days’ written notice.
- Breach of agreement (refusal of discounts, mistreatment of cardholders) may result in immediate removal from the program.
6. Liability & Indemnity
- Partners indemnify Rahlti against any claims, damages, or disputes arising from their products, services, or customer experience.
- Rahlti is not responsible for losses incurred due to cancellations, miscommunication, or business closure.
7. Governing Law
- These terms are governed by Lebanese law (or relevant jurisdiction) and disputes shall be settled under its legal framework.