1. Membership & Validity

• The Rahlti Membership Card is a personal and non-transferable card valid for 12 months from the date of activation.
• Membership tiers (Standard, Premium, VIP) provide benefits as outlined on Rahlti’s website.
• Rahlti reserves the right to update benefits, terms, and participating partners at any time.

2. Usage of the Card

• The card must be presented at the time of booking or payment to redeem discounts and privileges.
• Discounts and privileges apply only at participating businesses listed on Rahlti’s platform.
• The card cannot be used in conjunction with other offers, promotions, or loyalty programs unless specified.

3. Exclusions & Limitations

• Discounts are valid only on eligible services and products as determined by each partner.
• Certain blackout dates (holidays, special events, peak seasons) may apply at partner discretion.
• Rahlti is not responsible for the quality of products or services provided by partners.

4. Membership Fees & Renewals

• Membership fees are non-refundable once the card is activated.
• Renewal reminders will be sent prior to expiry.
• Rahlti reserves the right to adjust membership fees for new subscriptions and renewals.

5. Cardholder Conduct

• Members must use the card respectfully and comply with partner policies.
• Any misuse, fraud, or resale of benefits will result in immediate cancellation of membership without refund.

6. Liability & Disputes

• Rahlti acts as an intermediary and is not liable for any disputes arising between members and partners.
• Any claims must be resolved directly with the partner business.
• Lebanese law (or relevant jurisdiction where registered) shall apply in case of disputes.